Information Brentworth LLC Collects
Brentworth LLC may collect information you provide directly, information created during a repair inquiry, and limited technical data generated by your use of the website.
- Identifiers and contact details such as name, email address, mailing address, and other information you choose to provide
- Repair intake details such as device category, model, symptoms, prior damage, shipping notes, approval history, and communication records
- Transaction and fulfillment information such as invoice details, shipping information, and payment status
- Technical and usage information such as IP address, browser data, referral data, and server or security logs
How Information Is Used
Brentworth LLC uses personal information to operate the site, respond to inquiries, provide requested services, protect the business from abuse or fraud, and comply with legal obligations.
- Review and respond to repair requests
- Communicate quotes, approvals, shipping updates, and support information
- Maintain service records and business bookkeeping
- Protect systems, detect misuse, and enforce site terms
- Comply with tax, accounting, warranty, and legal obligations
Sharing and Disclosure
Brentworth LLC does not sell personal information and does not share personal information for cross-context behavioral advertising.
Information may be disclosed to service providers or third parties when reasonably necessary to operate the business or comply with law.
- Hosting, cloud, security, and website infrastructure providers
- Payment processors, shipping carriers, and bookkeeping or tax providers
- Professional advisers such as insurers, accountants, or legal counsel
- Government agencies or law enforcement when required by law or valid legal process
Cookies, Do Not Track, and Global Privacy Control
This website may use limited technical tools such as session handling, security logging, or basic analytics features needed to operate and improve the site. It is not intended to track users across third-party websites for cross-context behavioral advertising.
Brentworth LLC does not currently rely on legacy “Do Not Track” browser signals as a separate operational standard. However, because Brentworth LLC does not intend to sell or share personal information for cross-context behavioral advertising, those signals should not materially change site behavior today.
If Brentworth LLC later becomes subject to California opt-out obligations relating to the sale or sharing of personal information, it will update this policy and honor required mechanisms such as Global Privacy Control where applicable.
Retention and Security
Information is retained only as long as reasonably necessary for repair operations, records, fraud prevention, dispute handling, tax or accounting needs, and legal compliance.
Brentworth LLC uses reasonable administrative, technical, and physical safeguards appropriate to the size and nature of the business. No system can promise absolute security, and customers should avoid submitting unnecessary sensitive information through web forms.
California Privacy Disclosures
California Business and Professions Code section 22575 requires a commercial website that collects personally identifiable information from California residents to conspicuously post a privacy policy and disclose categories of information collected, categories of third parties with whom it may be shared, how material changes are communicated, the policy effective date, and how the site responds to certain browser privacy signals.
Some California rights created by the California Consumer Privacy Act and California Privacy Rights Act apply only to businesses that meet the coverage thresholds in California Civil Code section 1798.140(d). Brentworth LLC may not currently meet those thresholds. If Brentworth LLC becomes a covered business, this policy will be updated as needed to reflect applicable rights and request procedures.
Even when not legally required to do so, Brentworth LLC aims to respond in a commercially reasonable manner to good-faith requests about personal information held in connection with repair inquiries and website interactions, subject to verification, recordkeeping needs, and legal limits.
Changes and Questions
Brentworth LLC may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.
Until a dedicated policy or privacy email address is published, privacy questions or requests may be submitted through the contact method currently published on the website. If using the repair intake form for a privacy question, note “Privacy Request” or “Policy Question” in the message so it can be routed appropriately.