Cracked or unresponsive screen
Moto G displays range from LCD on older and budget models to OLED on newer generations. Cracks, touch dead zones, and backlight failure are common results of drops and impacts.
Overview
Motorola Moto G Repair
Moto G phones are among Motorola's most widely used lines, spanning entry-level and mid-range tiers. They commonly use LCD displays, though newer generations have moved toward OLED. Faults including screen damage, battery degradation, and charging port failure are regularly reviewed.
Ready to start?
Use the intake form to describe the device, the fault, and the result you want. The more specific you are, the easier it is to give you a useful answer.
Common Issues
What we fix
Battery drain and failure to hold charge
Moto G batteries degrade with use. Rapid discharge, failure to charge past a low percentage, and swelling that warps the rear panel are all indicators that the battery needs attention.
Charging port damage
USB-C port wear is common across the Moto G line. Debris accumulation, bent pins, and connector fatigue from repeated use cause intermittent or complete charging failure.
Water and liquid damage
Moto G models vary in IP rating — some carry IP52, others have higher ratings or none at all. Any liquid exposure that causes symptoms warrants proper assessment rather than attempting to dry the device and hope for the best.
No power and failure to start
A Moto G that will not boot may have a depleted battery, a failed charging circuit, or a deeper board fault. Describe the state of the device and any recent events in the intake form.
Camera module faults
Rear camera failure, blurry output, and autofocus problems are reported on Moto G models after drops. Camera modules on budget phones are often the first component to fail after physical impact.
Common Questions
Frequently asked questions
Do you repair all Moto G generations?
Brentworth reviews repair requests across Moto G generations. Repairability and parts availability vary by model and age. Include the exact model name or number in your intake.
Can you replace a cracked Moto G screen?
Yes. Screen replacement is available for Moto G handsets. LCD and OLED parts differ in cost and availability depending on the specific model.
Is my Moto G waterproof?
Moto G models vary. Some carry an IP52 splash-resistance rating, others have IP68, and some have no formal rating. If the phone has had liquid exposure and is showing symptoms, submit an intake rather than assuming the rating provides protection.
Can you replace the Moto G battery?
Yes. Battery replacement is available when the battery is degraded or swollen. Moto G batteries are typically glued rather than removable, so this requires careful disassembly.
My Moto G won't turn on. What should I do?
Submit an intake with the model, the symptoms, and any recent events like a drop or liquid exposure. A no-power state on a Moto G can have several causes and needs to be assessed before committing to a repair path.
Do you fix Moto G charging port issues?
Yes. USB-C port repair or replacement is available for Moto G phones with intermittent charging or connector damage.
How do I ship a Moto G for repair?
Submit an intake first. Brentworth will confirm the service address and next steps before you ship anything.
Ready to start?
Use the intake form to describe the device, the fault, and the result you want. The more specific you are, the easier it is to give you a useful answer.
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