Overview

iPhone Pro Max Repair

The iPhone Pro Max is Apple's largest and most premium iPhone, sharing the same camera system, ProMotion display technology, and Thunderbolt connectivity as the Pro in a larger chassis with a bigger battery. The Pro Max is the most expensive iPhone to repair due to the larger display panel, the larger battery, and the premium chassis materials.

Brentworth reviews iPhone Pro Max mail-in repair requests for screen damage, camera system faults, battery issues, port damage, liquid damage, Face ID problems, and board-level diagnosis.

Ready to start?

Use the intake form to describe the device, the fault, and the result you want. The more specific you are, the easier it is to give you a useful answer.

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Common Issues

What we fix

Cracked ProMotion OLED screens

The Pro Max has the largest OLED panel in the iPhone lineup and is the most expensive to replace. The larger display surface increases the probability of screen contact during drops. Impact can cause dead zones, green lines, or discoloration without always producing visible glass cracking.

Camera system faults

The iPhone Pro Max camera system matches the Pro with multiple lenses, LiDAR, and the TrueDepth front system. Individual modules can fail from impact, liquid exposure, or component failure. Camera faults present as blank viewfinders, autofocus failures, or incorrect lens switching.

Battery degradation

The Pro Max has the largest battery in the iPhone lineup, but it still degrades with charge cycling over time. A battery that causes unexpected shutdowns, no longer holds charge through a full day, or has begun to swell should be replaced. The larger chassis does not provide significantly more clearance for battery expansion.

USB-C and Thunderbolt port damage

iPhone Pro Max models use USB-C with Thunderbolt speeds on recent generations. Ports accumulate lint, debris, and mechanical wear. A port that charges intermittently, drops transfer speeds, or no longer holds a cable securely needs inspection before the board contacts are damaged.

Water and liquid damage

The Pro Max carries the same IP rating as the Pro. These ratings reflect controlled test conditions and degrade as seals age. Despite the rating, saltwater, chlorinated water, and extended submersion can cause damage. Liquid damage may present immediately or develop over days as corrosion spreads internally.

No power and failure to boot

A Pro Max that does not respond to the power button or charging cable may have a deeply discharged battery, a damaged USB-C port, or a board-level fault. Leave the device on a known-good charger for 30 minutes before submitting intake. No sign of life after that requires board-level diagnosis.

Common Questions

Frequently asked questions

Can you replace the screen on an iPhone Pro Max?

Yes. Screen replacement on iPhone Pro Max is reviewed at intake. The ProMotion OLED panel on the Pro Max is the most expensive iPhone screen replacement. Include the exact model and generation so the correct panel can be confirmed.

Can you replace the battery on an iPhone Pro Max?

Yes. Battery replacement on iPhone Pro Max is reviewed at intake. Include the exact model so the correct battery can be confirmed.

Can you repair a camera fault on an iPhone Pro Max?

Yes. Camera faults on iPhone Pro Max are reviewed at intake. Describe which camera is affected and the specific symptoms — blank viewfinder, autofocus failure, or incorrect lens switching.

Can you repair USB-C or Thunderbolt port damage on an iPhone Pro Max?

Yes. Port faults on iPhone Pro Max are reviewed at intake. Diagnosis checks the port, the charging circuitry, and the board before any repair is quoted.

Can you repair liquid damage on an iPhone Pro Max?

Yes. Liquid damage on iPhone Pro Max is reviewed at intake. Do not attempt to charge the device after liquid exposure before it has been assessed. Early assessment gives the best chance of recovery.

Can you fix Face ID on an iPhone Pro Max after a drop?

That depends on whether the TrueDepth components were damaged. Face ID failure after a drop may be caused by damage to the dot projector, flood illuminator, or front camera module. Brentworth will assess the cause before quoting any work.

Can you fix an iPhone Pro Max that won't turn on?

Yes. No-power faults on iPhone Pro Max are reviewed at intake. Leave the device on a known-good charger for 30 minutes first. If there is still no sign of life, submit intake with the model and any relevant history.

Can you repair back glass damage on an iPhone Pro Max?

Yes. Back glass damage on iPhone Pro Max is reviewed at intake. The scope depends on whether the damage is cosmetic only or whether the chassis or internal components were affected by the impact.

Ready to start?

Use the intake form to describe the device, the fault, and the result you want. The more specific you are, the easier it is to give you a useful answer.

Start Repair

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